galaxithoravium - Financial Awareness & Smart Money Management

Information We Collect

At galaxithoravium, we collect various types of information to provide you with the best possible financial education and awareness services. This includes information you provide directly to us, as well as information we collect automatically when you use our platform.

Personal Information You Provide

Contact information including name, email address, phone number, and mailing address
Account registration details such as username and password
Financial education preferences and learning goals
Communication preferences and subscription settings
Feedback, survey responses, and customer support interactions

Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information about your device and usage patterns. This helps us improve our platform and personalize your experience.

Device information including IP address, browser type, and operating system
Usage data such as pages visited, time spent on site, and click patterns
Location information based on your IP address
Cookies and similar tracking technologies data

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our financial education services. Our use of your information is always guided by our commitment to transparency and your privacy rights.

We never sell your personal information to third parties for marketing purposes. Your data is used solely to enhance your learning experience and provide you with relevant financial education content.

Providing personalized financial education content and recommendations
Communicating with you about our services, updates, and educational opportunities
Improving our platform through analytics and user feedback
Ensuring platform security and preventing fraudulent activity
Complying with legal obligations and regulatory requirements
Responding to your inquiries and providing customer support
Sending educational newsletters and updates (with your consent)

Information Sharing and Disclosure

We understand the importance of keeping your information secure and private. We only share your information in specific circumstances and always with appropriate safeguards in place.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal process. We may also share information when we believe it's necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and ensure your privacy rights are protected.

Your Privacy Rights

You have important rights regarding your personal information. We're committed to helping you exercise these rights and maintain control over your data.

Access: You can request a copy of the personal information we hold about you
Correction: You can ask us to correct any inaccurate or incomplete information
Deletion: You can request that we delete your personal information, subject to certain exceptions
Portability: You can request your data in a structured, machine-readable format
Restriction: You can ask us to limit how we use your information
Objection: You can object to certain types of processing of your information
Withdrawal of consent: You can withdraw your consent for data processing at any time

To exercise any of these rights, please contact us at info@galaxithoravium.sbs or write to us at 37 Kendall Crescent, Red Deer, AB T4P 3S5, Canada. We will respond to your request within 30 days.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational measures.

Technical Safeguards

Encryption of data in transit and at rest using industry-standard protocols
Regular security audits and vulnerability assessments
Secure servers with restricted access controls
Regular software updates and security patches

Organizational Measures

Employee training on data protection and privacy practices
Access controls limiting who can view your information
Regular review and updating of our privacy policies
Incident response procedures for potential data breaches

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When we no longer need your information, we securely delete or anonymize it.

Retention Periods

Account information: Retained while your account is active and for 3 years after closure
Communication records: Retained for 7 years for customer service purposes
Usage data: Retained for 2 years for analytics and improvement purposes
Marketing data: Retained until you unsubscribe or request deletion

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our platform and allow us to provide personalized content.

Types of Cookies We Use

Essential cookies: Required for basic website functionality
Analytics cookies: Help us understand how visitors interact with our site
Preference cookies: Remember your settings and preferences
Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. We respect your choices and provide clear options for managing your cookie preferences.

International Data Transfers

As a Canadian company, we primarily store and process your data within Canada. However, some of our service providers may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place.

All international data transfers are conducted in compliance with applicable privacy laws and include appropriate contractual protections to ensure your data remains secure.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or through a prominent notice on our website.

We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes constitutes your acceptance of the updated privacy policy.

Privacy Policy